The portal
What is a captive portal?
It’s the page that appears automatically when a visitor joins a public Wi-Fi network, before they get Internet access.
Which log-in methods are available?
A code sent by e-mail or text message, an access code handed out by the venue, or authentication with an existing account (directory, SSO).
Can the portal use our colours?
Yes: logo, colours, background image, texts and terms of use are set from the console.
Which languages is the portal available in?
French, German, English and Italian. Visitors choose their language with a single tap.
Compliance
What data is recorded?
The user’s identifier, the start and end of each session, IP and MAC addresses, and acceptance of the terms of use.
How long are logs kept?
The period is set according to the obligations that apply to your organisation. After that, the data is deleted automatically.
Who can view the logs?
Only the administrators you authorise. Information is handed to the authorities on official request.
Installation
Do we need to replace our Wi-Fi equipment?
In most cases, no. Your distributor checks your infrastructure’s compatibility before installation.
How is Logetic installed?
As an appliance (dedicated box or virtual machine) integrated into your network. A shared cloud offer will be available soon.
Can we manage several sites?
Yes, from a single console, with shared settings or settings specific to each site.
Buying Logetic
Can I buy Logetic directly?
Logetic is sold exclusively through our distributor network. Write to us and we’ll put you in touch with the nearest one.
How do I become a distributor?
Fill in the form on the Distributors page. We’ll get back to you to present the programme and the training.